Three simple promises to you when you buy from Banjos Direct
We promise to sell only banjos of unrivalled quality. Banjos Direct will only sell quality banjos and other instruments and accessories. Our range includes budget and beginner banjos as well as professional and collector banjos, but whatever the price range you can be assured that your particular instrument will be well made and well finished, and set-up by us to provide the best possible tone and optimum playability within the price. We NEVER drop-ship and we NEVER send out a banjo that hasn't been through our own quality checking so you can play it straight out of the box.
We promise to give you service that resonates! We want every single customer to speak about Banjos Direct positively, and to that end we do everything in our power to give you the best service you'll find anywhere (online or on the high street). We give clear and accessible advice and information: in our shop, on the phone, by email, or via LiveChat. We set-up every single banjo or other instrument ourselves, in our workshop. We package with immense care and we ship (guaranteed) with UPS, the best courier company in the market. Plus we give you a market-leading 31 days for a no quibble return.
We promise to support the worldwide banjo movement, by leading from the front! Banjos Direct is proud to be at the forefront of a resurgence of banjo playing (of every style). We support this worldwide movement not only by giving players access to great instruments, but also by backing many aspects of banjo culture through sponsorship programmes and by raising the media profile of the banjo and banjo playing.